THERMAL BROS SUPPORT
Find thermal and night vision manuals, battery information, warranty and repair help, hunting regulations, and practical equipment guides. Choose a resource below, or reach out if you need a hand.
QUICK ANSWERS
Direct answers to common equipment questions, with links to the right resources when you need more detail.
Open Product Manuals & Setup and search by brand or model. Match the full model name, generation, and rangefinder version on your device. Full manuals, quick-start guides, and support resources are labeled separately.
Find product manualsOpen the Battery Finder and select your brand and model. Check the battery type, installed quantity where available, fit requirements, and charging guidance. A battery size alone does not guarantee compatibility. Purchase links appear only where a matching replacement pack has been identified.
Open the Battery FinderEmail info@thermalbros.com with the brand, full model name, a description of the issue, and what you have already tried. Include your order number if available. For battery questions, attach a clear photo of the original battery label and its model number.
Email Thermal BrosUse the resources for the original product model and generation. Bundles can require separate manuals and battery information for each component. If you are unsure which equipment you have, send us a photo of the product label.
Browse model-specific manualsOur Thermal & Night Vision Learning Center explains sensor resolution, NETD, field of view, digital zoom, detection versus identification, and night vision specifications in plain English. It focuses on what matters in the field and when paying more may not help.
Explore the Learning CenterUse our Hunting Laws by State guide to choose your state, animal, activity, and land type. The guide provides links to official sources and identifies rules that need more confirmation. Always check the current season, permits, public-land rules, and local restrictions before hunting.
Check hunting laws by state