Shipping/Returns Policy

We are not responsible for any lost or stolen packages. You have the option to purchase shipping insurance at checkout.

Return Policy

1. Defective Items

• Returns accepted within 15 days of delivery.
• No restocking fee on defective items.
• Exception: Defective Infiray Outdoor, Nocpix, and Rix optics must be returned directly to the manufacturer per their policies.

2. Non-Defective Items

• Returns accepted within 5 days of delivery.
• Must be in brand new, unopened condition – 5% restocking fee applies.
• Opened or used items in like-new condition – 20% restocking fee applies.
• Items not in like-new condition may incur a higher restocking fee or be returned to the buyer at the buyer’s expense.
• Buyer is responsible for return shipping and insurance.

3. Refunds & Cancellations

• Orders canceled after payment but before shipping will be refunded minus a 5% credit card fee.
• Shipping costs are non-refundable. Refunds are for the purchase price minus our actual shipping expenses.
• Deposits are non-refundable but may be transferred to another night vision or thermal optic.

4. Important Return Instructions

• You must contact us for an RMA (Return Merchandise Authorization) before returning any item.
• Returns must be shipped to the correct address – contact us to get the proper return address.
• We are not responsible for items lost, stolen, or damaged during return shipping. We recommend purchasing shipping insurance.

5. Final Sale Items

• Used, demo, clearance, or closeout items are non-returnable